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What measures to take when you spot a wandering child/adult?

SCAN

Special Child Assistance Network (SCAN)

Also available in: हिंदी

Key Takeaways:

  1. Wandering refers to leaving a safe place without supervision. This can happen with children or adults who have intellectual or developmental disabilities. They may appear lost, anxious, or unable to speak clearly.
  2. Look for signs that someone may need help. These include being alone, looking disoriented, not responding to questions, or showing signs of confusion or distress.
  3. Call for help immediately.100 (Police) for anyone who may be lost or unsafe, 1098 (Childline) if it’s a child and stay with the person in a safe place until help arrives.
  4. You can also report online. Use the Track Child portal to share a photo and details to help reunite the person with their family.
  5. Speak gently. Do not touch unless necessary. Offer help through kind words and a reassuring presence.
  6. Do not assume the person understands everything. Use simple words, and be patient. Respect their communication style, even if it’s non-verbal
  7. Carrying an ID card, practicing simple safety routines, and informing local police or school staff are practical steps that add extra safety.
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What does “wandering” mean?


Wandering refers to a situation where a child or adult leaves a safe place like home, school, or a care facility without the knowledge of caregivers. This can happen suddenly and without warning. A person who wanders may not know how to ask for help or find their way back.

Wandering is more often seen in people with intellectual or developmental disabilities, such as Autism or Down Syndrome. It may happen when communication, social understanding, or awareness of danger is affected. In such moments, the person may look anxious, confused, or may simply walk without a clear direction.

In such cases, a kind and calm response from community members can make all the difference.

Key signs to look for

You might be seeing a person who is lost or in distress if:

  • They are alone without a caregiver or familiar adult nearby.
  • They seem unable to speak clearly, respond when spoken to, or make eye contact.
  • They appear disoriented, restless, or anxious, and may be walking aimlessly.

What you can do (Without causing distress)

  1. Approach calmly and kindly
    Gently speak to the person. Ask simple questions like “Are you okay?” or “Can I help you?” Avoid touching them unless they clearly ask for support or seem in danger.
  2. Ensure safety first
    If the person seems to be near a road, water body, or other unsafe space, try to keep them away from danger by guiding them with calm words or gestures.
  3. Call the helpline

    • Call 100 for the police (for any person who may be lost or in danger).
    • Call 1098 for the Childline helpline if the person is a child.
    • If possible, wait with the person in a visible, safe location until help arrives.
  4. Go to the nearest police station
    If safe to do so, accompany the person to the nearest police station and inform them about the situation. They can assist in locating family or caregivers.
  5. Report online
    You can upload a photo and description of the person on the government’s Track Child portal or Reach out to support organisations. You may also call +91 98409 31790 or email contact@scanfamily.org to share details, especially if the person appears to be neurodivergent or has visible signs of disability.

Why this matters

Wandering can be extremely stressful and unsafe for both the individual and their caregivers. Children and adults who are non-speaking, have sensory differences, or rely on visual or alternative ways of communication may not be able to ask for help easily. Some may also feel frightened or overwhelmed when approached by strangers or police.

Your patience, respect, and calm presence can make them feel seen and supported, and may even save a life.

Tips to keep in mind

  • Avoid assuming the person understands everything you say. Speak slowly and clearly.
  • Do not insist on eye contact or physical touch. Respect their comfort levels.
  • If the person uses gestures, visuals, or assistive devices, try to notice and respond to them.
  • If they do not respond, that is okay. Your quiet support and action are still valuable.

Resources You Can Explore

If your child or someone you care for is at risk of wandering, it may help to:

  • Use ID cards or wearable tags with emergency contact information.
  • Share recent photos with trusted neighbors or teachers.
  • Talk to your local police station about registering your child for quick response support.
  • Create safety plans for school and home routines.

Need more help?

If you have questions about Autism, Down Syndrome, ADHD, or other intellectual and developmental disabilities, or if you’re concerned about your child’s development, the Nayi Disha team is here to support you.

Call or WhatsApp us on our Free Helpline: 844-844-8996

We speak multiple languages: English, Hindi, Malayalam, Gujarati, Marathi, Telugu, and Bengali.

Disclaimer

This guide is for information purposes only. Always consult a qualified health professional for safety planning or emergency response.

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