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  • Travel concessions are provided by the state and central govt. in form of monetary concessions to PwD (Persons with disability), who can be accompanied by an escort.
  • APSRTC (Road Transport): % of concession has not been defined on the APSRTC website. However, escorts to mentally affected passengers are allowed based on the certification of the Medical authorities at 50% concessional fare.
  • Indian Railways allow the following consessions

    • 75% in Second, Sleeper, FirstClass, AC-3 tier, AC Chair Car.
    • 50% in First AC and AC-2 tier.
    • 25% in AC-3 tier & AC Chair Car of Rajdhani/Shatabdi trains.
    • 50% in First and Second class Monthly season ticket & Quarterly season ticket.
    • One escort is also eligible for the same concession



  • For APSRTC (Andra Pradesh State Road Transport Corporation): Mentally affected passengers with IQ of 40 or below.
  • For Indian Railways:  Any PwD with a disability certificate



  • Indian Railways :
    • Approach the nearest Divisional Railway Manager office along with all the relevant documents in original to claim concessions.
    • The Divisional Railway Manager will issue a photo identify card.
    • The photo ID Card can be used to book concessional tickets through both ticket counters as well as through the Internet.
    • The card with a unique ID number will have to be carried during journey and produced for onboard verification.
    • and passport size photograph for issual of a photo identity card.
    • This is a recent change as against the Concession Forms which had to be filled in earlier.



  • PwD will approach the nearest Divisional Railway Manger’s Office with the following certificates in original:

    • Concession Certificate certified by competent medical authority ( see usefule link for format)
    • Photo ID Proof
    • Date of Birth Proof
    • Address Proof
    • 2 passport sized photograph
    • All copy of documents have to be self -attested
  • All documents should be submitted in an envelope addressed to the Senior Divisional Railway Manager
  • The envelope should mention ” Application for Issue of  Railway ID Card for Physically Challenged persons for ticketing”

(Note: Physicially challenged persons included indvidiuals classified as having mental retardation.)

  • DRM office undertakes  verification by contacting the hospital where the Concession Certificate was issued.
  • A Photo ID Card is issued after vetting and a unique number assigned to the PwD
  • Applicant will be informed telephonically to collect the card
  • PwD or representatives have to collect the card by showing original documents.
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